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Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey.
We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favorite retailer or a friend.
You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your delivery.
Just enter this number into the tracker, above.
You can track a parcel you're returning in the same way as one you're receiving. All you need to do is enter the 16 character parcel tracking code into the tracker. If you're returning a parcel using a Print In-Store device, make a note of the long number underneath the printed label and enter it in the box above.