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We carry and cover most things
We're the UK's biggest parcel delivery company with a network of 18,000 friendly couriers and hundreds of parcel people in our depots working together to deliver over 390 million parcels a year. Everyone at Hermes is committed to making sure your parcels arrive in perfect condition which is why there are a few items that you can't send with us. There are also a few items that you can send but we don't cover for loss or damage so it's best to check before sending your parcel. We've also created this handy guide that includes everything you need to know.
Check before you send
Download and check the full list of non-compensation items before you send your parcel. If there's something you're not sure about sending our team can help answer your questions. We'll try our best - as always - to make sure anything you do send has a safe journey.
Don't forget to check the weight of your parcel as well. Items weighed incorrectly or over 15kg can incur a penalty. Discover how to weigh your items correctly with our handy guide.
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