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How to return your Superdry parcel
There are 3 quick and easy ways to return your Superdry parcel:
- Book your return online or with our app and drop it off at a ParcelShop or Locker
- Arrange for a friendly local courier to collect it from your home,work or wherever you like – book up to 7 days ahead either online or via our app
- Return your parcel in person at a ParcelShop with a Print In-Store device – book your parcel, print the label and send it back, all on the device in the shop
What you need to know for your Superdry return
Here’s a quick guide on things to know and check before you return your Superdry parcel:
- Try to return your items in their original packaging, if you can’t use a non-transparent, waterproof packaging make sure your item meets our packaging and size requirements before sending
- Underwear, swimwear and cosmetics can’t be returned unless they’re sealed in their original packaging
Last reviewed: November 2020
For more details, check out the Superdry returns policy.
Superdry returns: FAQs
Are Superdry returns free?
Yes, Superdry returns using Hermes are free.
Do I need to book my Superdry return online?
No, you can take it straight to any ParcelShop with a Print In-store device. You can also book online or with our app first, or arrange courier collection.
Where can I get my Superdry returns label?
Superdry have gone paper-free! That means you won’t receive a returns label with your parcel. Instead, we’ll automatically provide you with a Superdry returns label when you book your return. You can then print it at home or by using a Print In-Store device at a ParcelShop.
How can I track my Superdry return?
You can track your return using the Hermes app or by entering your code into our online tracker.
Looking to return with another retailer? Find the one you need or search our full list of retailers here.
© Hermes 2020
