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How to return a Nasty Gal parcel
You can return a parcel now by clicking the link above or by taking your item to a ParcelShop with a Print In-Store device. To return your Nasty Gal parcel:
- Choose your return method – you can return your Nasty Gal parcel using our Lockers or ParcelShops
- Enter a few details – tell us your Nasty Gal order number, your email address and the reason for returning
- Print your Nasty Gal returns label – either print it home or at a ParcelShop with a Print In-Store device
- Drop off your parcel – take the parcel to your nearest ParcelShop or Locker
What you need to know for your Nasty Gal return
Here’s a quick guide on things to know and check before you return your Nasty Gal parcel:
- UK and Ireland Nasty Gal returns are free
- You can return your Nasty Gal item within 45 days of ordering
- Only return one order at a time – combining orders can delay the refund
- Use your original Nasty Gal packaging if it’s undamaged – and remember to remove the original postage label
- If you don’t have the original packaging, wrap your Nasty Gal return in something sealable, waterproof and non-transparent. For more advice, read our packaging guide.
Last reviewed: September 2020
Check Nasty Gal’s returns policy for full details on what you can and can’t return to them.
Nasty Gal returns: FAQs
Do Nasty Gal offer free returns?
Yes, Nasty Gal returns are free – you don’t need to pay anything when you use Hermes ParcelShops and Lockers. You can complete your free Nasty Gal return online or using a Print In-store device at your nearest ParcelShop.
Do I need to tell Nasty Gal about my return?
No, you do not need to tell Nasty Gal about your return. We’ll automatically pass on your details and let them know your return is on its way.
How do I get my Nasty Gal returns label?
We’ll automatically create your Nasty Gal returns label based on the details you give us. You can then choose to print your label at home or in a ParcelShop with a Print In-Store device.
Can I send my Nasty Gal return using Hermes courier service?
No, you can’t use a courier to return your Nasty Gal parcel. Instead, you just need to drop off your item at a ParcelShop or Locker – just select your preferred method when you’re filling in your details.
What is the Nasty Gal return address?
You don’t need the Nasty Gal address when you return an item with Hermes – we’ll add it to the label automatically.
Looking to return with another retailer? Find the one you need or search our full list of retailers here.
© Hermes 2021
