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Return your John Lewis parcel for FREE with HermesReturn your John Lewis parcel
There are 3 quick and easy ways to return your John Lewis parcel:
You can also use our Print In-Store devices to print your label if you’ve booked online, but don’t have a printer at home.
Here’s a quick guide on things to know and check before you return your John Lewis parcel:
Last reviewed: November 2020
Yes, John Lewis returns are free with Hermes.
When using Hermes, we’ll automatically provide you with a John Lewis returns label, which you can print at home or by using a Print In-Store device at a ParcelShop.
Yes, you can choose to book your John Lewis return online through our returns page or using our app. You can also book your return and print your returns label in one go using a Print In-Store device.