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There are 3 quick and easy ways to return your H&M parcel:
Here’s a quick guide on things to know and check before you return your H&M parcel:
Last reviewed: September 2020
Check H&M’s returns policy for full details on what you can and can’t return.
Yes, it’s free to return your H&M parcel with Hermes whether you use a ParcelShop, Locker or courier collection. You can complete your free return online or using a Print In-store device at your nearest ParcelShop.
No, you won’t need to contact H&M. We’ll automatically pass on your details and let them know your return is on its way. All you need to do is get it to us.
If you want, you can simply attach the H&M returns label included in your original parcel. Then all you need to do is drop off your package at a nearby ParcelShop and you’re all done.
If you don’t have your postage label, you can print a new one from our returns website.
You don’t need the H&M address when you return an item with Hermes – we’ll add it to the label automatically.