We use cookies on this site to deliver the best experience. By continuing you agree to our cookie policy.
Snow and ice are slowing us down at the moment. Our teams are working to deliver parcels safely in challenging conditions, track your parcel for the latest updates.
FREE Figleaves returns
Return your Figleaves parcel for FREE with Hermes
Return your Figleaves parcel
How to return your Figleaves parcel with Hermes
There are 3 quick and easy ways to return your Figleaves parcel. Just follow the link above or use our app to get started.
- Drop off your Figleaves return at a ParcelShop or Locker – book online or with our app. If you don’t have a printer at home, you can print your label at a ParcelShop with a Print In-Store device
- Arrange courier collection – book up to 7 days ahead online or with our app
- Take your item straight to a ParcelShop with a a Print In-Store device – you can complete the whole process in-store
What you need to know for your Figleaves return
Here’s a quick guide on things to know and check before you return your Figleaves parcel:
- You can’t return gift cards or gift boxes to Figleaves
- Figleaves won’t accept items that have you’ve worn or marked
- You don’t need to use the original packaging for most items, just make sure you use something waterproof and secure
- Hosiery items can only be returned if they are unopened and in their original packaging
- Your original delivery charge will only be refunded if the item you return is faulty
- Fill in your returns slip and include it with your return. If you don’t have it, include a note with your order number, name, address, reason for return and details of whether you need a refund or replacement for each item
Last reviewed: November 2020
Check the Figleaves returns policy for full details on what you can and can’t return.
Figleaves returns: FAQs
Do Figleaves offer free returns?
Yes, it’s free to return to Figleaves with Hermes.
Do I need to tell Figleaves about my return?
No, you won’t need to contact Figleaves about your return, unless you’re returning a faulty or damaged item. Otherwise, we’ll let Figleaves know when your item is on its way.
Do I need to fill in the returns form from my parcel?
You will need to fill in the returns form included in your parcel to indicate what you’re returning, why you’re returning it and whether you want a refund or replacement. If you don’t have your return slip, you can include a note with all the necessary details.
Do I need the Figleaves return address?
No, you won’t need the Figleaves return address. We’ll add the address to your returns label automatically.
Can I return items I received as a gift?
Yes, if you know the original order number you can return an item you received as a gift. You can either exchange it for another item of the same value, cover the extra costs for an item of higher value or issue a refund. Remember, any refunds will go to the card that originally paid for the item.
Looking to return with another retailer? Find the one you need or search our full list of retailers here.
© Hermes 2020
