With My Places you can set preferences for all your parcel deliveries. That means we'll let your courier know your delivery instructions if you're not going to be in. You can set your set place, add a photo & delivery notes to help your local Hermes courier. You can also choose a neighbour your courier should deliver to (and a neighbour to avoid).
Not going to be home? No problem! In just a few taps you can tell your courier to drop off your parcel with a neighbour or a safe place like a garage, porch or shed.
To return your parcel all you need to do is tap on the retailer and choose if you’d like to drop off your parcel at a ParcelShop or have your friendly, local courier collect it from you.
Sending something for a special occasion? With Hermes Play you can now make your parcel even more personal by adding a video message.