Our NEW mobile app is here

Send, track, divert and return easily on the go
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Giving you even greater control with My Places

With My Places you can set preferences for all your parcel deliveries. That means we'll let your courier know your delivery instructions if you're not going to be in. You can set your set place, add a photo & delivery notes to help your local Hermes courier. You can also choose a neighbour your courier should deliver to (and a neighbour to avoid).

Illustration showing the interface of our mobile app on the product selection screen
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Send a parcel quickly and easily

Sending a parcel has never been easier. Book and pay for your parcel in a few taps and choose if you’d like to drop off your parcel at a ParcelShop or if you’d like your friendly, local courier to collect it from you. If you don’t have access to a printer don’t worry - we’ll give you a QR code and a 6-digit number so you can print your label at a ParcelShop with a Print In-Store device.
Illustration showing the interface of our mobile app on the tracking screen
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Track in a few taps

Track all of your parcels quickly and easily using our app. Just enter your parcel numbers to get real-time tracking information.
Illustration showing the interface of our mobile app
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Divert your parcel easily

Not going to be home? No problem! In just a few taps you can tell your courier to drop off your parcel with a neighbour or a safe place like a garage, porch or shed.

Illustration showing the interface of our mobile app on the returns screen
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Want to send it back? Parcel returns are easy too!

To return your parcel all you need to do is tap on the retailer and choose if you’d like to drop off your parcel at a ParcelShop or have your friendly, local courier collect it from you.

Illustration of somebody using Hermes Play to view a personal video message
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Bring your parcels to life with Hermes Play

Sending something for a special occasion? With Hermes Play you can now make your parcel even more personal by adding a video message.

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