Use Amazon Alexa with Hermes

It’s easy to send, track and return Hermes parcels with Amazon Alexa

Enable Skill
Illustration of an open parcel

Alexa, ask Hermes… 

Downloading the Hermes skill for your Amazon Alexa makes it easy to manage your parcels. It’s
quick to install, just say ‘Alexa, open Hermes’. The Hermes skill understands thousands of phrases, so
start asking! Alexa will use the email address associated with your device to find your parcels.
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Tracking your Hermes parcel is easy with Alexa

  • ‘Alexa, ask Hermes to track my parcelʼ
  • ‘Alexa, ask Hermes when will my parcel arrive?ʼ
  • ‘Alexa, ask Hermes where is my parcel right now?ʼ
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 Not quite right? Ask Alexa to return your parcel

  • ‘Alexa, ask Hermes to return my parcel to...ʼ
  • ‘Alexa, ask Hermes to send my order backʼ
  • ‘Alexa, ask Hermes to send my stuff back to...ʼ
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Not going to be in? Just divert your parcel using Alexa

  • ‘Alexa, ask Hermes to leave my parcel at number 14ʼ
  • ‘Alexa, ask Hermes to leave my parcel in the shedʼ
  • ‘Alexa, tell Hermes Iʼm not going to be inʼ

‘Alexa, ask Hermes where’s my nearest ParcelShop?’

Frequently asked questions

Where can I find help and support for the Hermes skill?

Open the Alexa app on your phone and find the Hermes Skill.

Do you provide a Google Home alternative?

Yes, our Google Assistant action is live now and weʼre adding features to it.

How can I give feedback on the Hermes skill?

We would love to hear from you. Please feel free to leave any feedback you'd like on our Hermes Alexa skill.