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Provide us with the details of your query to get a quick, personal response from one of our dedicated parcel people in your local area.
Our customer service team is changing. We’re listening to your feedback and we want to help you get the answers you need.
If you’d like to contact Hermes about your parcel:
Read our blog to find out more about our commitment to customer service.
We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday.